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Letteringo

Support

Support

Last updated: May 18, 2026

If you have any questions about Letteringo or need to get in touch, please check the frequently asked questions below or contact us directly via email.

Contact · Post Box

guzelyusuf10@gmail.com

— we reply within two days

Frequently Asked Questions

What is Letteringo?

Letteringo is an anonymous letter-writing app where you exchange paper letters with strangers around the world. Your letters are delivered to a random reader, and you receive letters from strangers in return.

How do I send a letter?

Open the app, tap "New letter", choose your paper and pen, write your letter, optionally place a stamp on the envelope, and tap "Send". Your letter will be delivered to a random reader.

Who receives my letter?

Your letter is delivered to an anonymous user randomly selected by the system. You don't know who they are, and they don't know who you are. If a conversation begins and both parties wish to continue, follow-up letters stay with the same person.

Do I have to use a stamp?

No. You can send letters without a stamp; however, if you place a stamp, the recipient earns a new stamp for their collection. Your stamp book holds up to 49 different stamps and is displayed on your profile.

How do I delete my account?

Go to Settings → Delete account in the app. After a two-step confirmation, your account and all data will be permanently deleted. This action cannot be undone.

Since you sign in via Apple ID or Google, deleting your account only removes data on Letteringo; your identity provider account is not affected.

Can I block a user?

Yes. While reading a letter, tap "Block this conversation" from the menu to close that conversation and prevent further letters from the same sender. Blocked users can be managed under Settings → Blocked users.

I saw inappropriate content — what should I do?

Tap the "Report" button on the letter to flag the content. All reports are reviewed within 24 hours and appropriate action is taken against the user if necessary. For urgent matters, email us directly at guzelyusuf10@gmail.com.

Are my letters backed up to the cloud?

Letters you send and receive are securely stored on our servers and linked to your account. Letters you archive locally are also stored on your device. Signing in from another device will reload your letters.

What iOS versions are supported?

Letteringo runs on iPhones with iOS 16 or later. iPad support is currently limited; the best experience is on iPhone.

Still have questions — how do I reach you?

For anything not covered here, email guzelyusuf10@gmail.com. We aim to respond within two business days.

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